Live dealer round ID and game history: what they record
A round ID is a reference that labels one round at a live table, and a game history is the list of rounds and bets tied to your account. Together they let you and the operator check a result and a payout later. The exact fields differ by platform.
What a round ID is
A round is one complete cycle at a live table: the betting window opens, bets close, the dealer deals or spins, the result is read and bets are settled. A round ID is a label that points to that one cycle, so the same event can be found again later. The studio and the platform behind it are described in how live dealer casino games work.
This guide does not describe the format of any named operator's or provider's identifier, because none was read for it. What follows is general industry practice, stated carefully, together with the Kenyan record-keeping rules that make such records necessary.
What a game history is
A game history is the list of rounds you took part in, shown from your account. Each line normally links your stake to the round it was placed on and to the amount settled. It is a view of records the platform already keeps, not a separate record that you control.
The Gambling Control Act, 2025 requires a licensee to establish and maintain a player's account for each registered player, and to credit that account with funds received from or owed to the player (section 73). A history that shows bets and settlements is the account activity seen round by round.
Fields you can usually expect
Platforms differ in what they show, so treat the table as a checklist of what is typically useful, not a promise of what you will see.
| Field | What it normally tells you | Why it helps |
|---|---|---|
| Round reference | Which cycle at which table the line belongs to | Lets customer care find the same round in the platform log |
| Date and time | When the bet was placed or settled | Separates two rounds that look alike |
| Table or game name | The game and table you were at | Tells you which rules and pay table applied |
| Bet type and stake | What you backed and the amount in KES | Shows exactly what was accepted |
| Result | The outcome as recorded for the round | The reference point for settlement |
| Amount returned | What was credited after settlement | Lets you check the maths against the pay table |
| Balance after | Account balance following settlement | Lets you check that entries add up |
How to read a history line step by step
Start with the stake and the bet type, then find the result, then check the amount returned against the pay table shown in the game rules. Regulation 20(2) requires rules of games, odds, house edge and average return to the player to be displayed clearly, and regulation 45(1) requires the rules to be displayed before any wager, so the pay table you check against should be available to you.
The numbers are arbitrary and do not come from any platform. Suppose a single-zero roulette round shows a straight-up bet of KES 100 that won, with a pay table of 35 to 1. Winnings are 35 x 100 = KES 3,500, and the stake of KES 100 is returned with them, so the amount credited is 3,500 + 100 = KES 3,600.
If the balance before the bet was KES 1,000, it fell to 1,000 - 100 = KES 900 when the bet was accepted. After settlement it should read 900 + 3,600 = KES 4,500. If a history shows a different closing balance, note the round reference and ask customer care to explain the gap.
Why platforms must keep these records
The Conduct of Gambling Operations Regulations, 2026 set minimum standards for an online platform. Regulation 41 includes accuracy and security in recording all transactions, and a secure, encrypted and tamper evident audit log of system and user activities. Regulation 41 also requires real-time monitoring of gambling activity by the Authority through a secure application programming interface.
Regulation 91(1) separately requires a licensee to maintain accurate records of financial transactions, player accounts, and complaints lodged and disputes resolved. The regulations read do not define a "round ID" or prescribe a field list for player-facing history, so the layout you see is a platform design choice sitting on top of these duties. The application form in the Licensing Regulations, 2026 also asks a platform applicant to describe player access to transaction history and activity statements.
What the round ID does and does not prove
A round ID shows that a round was recorded and can be looked up. It does not show that the game was fair, and it does not change any probability. Fairness rests on certified rules, tested equipment and procedures, covered in how live dealer shuffles and results are verified.
It also does not fix timing problems. A bet that arrived after the betting window closed is judged by the server clock, as explained in latency in live dealer games, so the history may show a bet as not accepted even though your screen looked open.
Using the history in a dispute
Raise the matter with the operator's customer care first. Regulation 9 says the customer care centre exists to resolve complaints or disputes before they are reported to the Authority, and to refer unresolved matters to the Authority for determination. Section 80 of the Act allows a party to a dispute arising out of an online gambling activity to appeal to the Tribunal within fourteen days from the date of the dispute.
- Write down the round reference, date, time, table and stake.
- Save a screenshot of the history line and your balance.
- Describe the problem in one or two plain sentences and quote the reference.
- Keep the reply from customer care, with the date you received it.
What a history cannot do
A list of past results does not forecast the next round. A table that has shown one outcome several times in a row has the same chance of each outcome next time, a point set out in live dealer vs RNG games and fairness. Some tables display recent results on screen, and these displays are records, not signals.
Reading your own history can also help with limits. Seeing total stakes over a session in KES, line by line, makes the cost of play visible. Gambling is addictive: play responsibly, and see the responsible gambling page for the GRA toll-free line and self-exclusion.
Questions and answers
Is a round ID the same as a transaction ID?
Not necessarily. A round ID usually labels the game event at the table, while a transaction ID labels a money movement on your account. Many platforms show both, and a dispute is easier when you can quote both. Check how your own platform labels them.
Can I use the game history to predict the next round?
No. Each round at a live table is independent of the last one, so a list of past results carries no information about the next. The history is a record for checking what happened, not a forecast tool.
How long is my game history kept?
The regulations read for this guide require a licensee to keep accurate records of financial transactions and player accounts, but they give no retention period for player-facing history in the text read. Platforms set their own display window, so ask customer care how far back you can see.
What should I note down if a round looks wrong?
Note the round reference, the date and time, the table name, your stake and what the screen showed. Raise it with the operator's customer care first. Regulation 9 of the Conduct of Gambling Operations Regulations, 2026 says the customer care centre is meant to resolve complaints before they reach the Authority.
Does the round ID prove a game was fair?
No. It proves that a round was recorded and lets someone look it up. Fairness comes from rules, equipment, testing and oversight, which are covered in the guides on how results are verified.
Sources
- Gambling Control (Conduct of Gambling Operations) Regulations, 2026 (L.N. 112), regulations 9, 20, 41, 45 and 91, accessed 2026-10-23
- Gambling Control Act, 2025 (No. 14 of 2025), sections 73 and 80, accessed 2026-10-23
- Gambling Control (Licensing) Regulations, 2026 (L.N. 111), platform application form, player protection section, accessed 2026-10-23